Nooneisperfect．Weallmessup（搞砸）nowandthen．Itcan 36 alittlebittorememberthatmostpeoplehavebeeninthe 37 you’rein—hurtingseveralpeople’sfeelings．Whatmakesthedifferenceiswhatyoudonext． 38 cangoalongwaytowardhealing(治愈)hurtorangryfeelings．Ittakes 39 tostepupandadmitwhatyoudidwas 40 ．Trysaying，
“WhatIsaidtheotherdaywas 4l insensitiveofme．Ishouldn’thavesaidthat．IjustwanttosayI’msorry．”
Whenwesaysorrywe 42 tobesinceretoshowwefeelsorryabouthowhurtanotherpersonmaybe．Ifanapologyismoreabout 43 andhowwecanbenefit，itmightnotseemtrue．
Anotherelementofsayingsorryistoletthepersonknowyou’renotgoingtoletit 44 again．Youcouldtellyourfriends，“I’mgoingtobemoreawareofwhatI 45 andsayaboutpeopleinthefuture．I’llmakeaneffort(努力)tobe 46 andmorepositiveaboutpeople，andnotto47 behindtheirbacks—especiallywhenit’smyfriends．”
Ifyoucan’tbringyourselftohavea 48 inperson，writeanote．Whicheverwayyou 49 tocommunicatebesurethatyou’dfeelcomfortableifanythingyousayis 50 withotherfriends，too．
Hopefully，yourfriendscanstopbeingangrywithyou．Butdon’tbe 51 ifitdoesn’thappeninstantly．Somepeoplearequickto 52．Othersmayhavetothinkaboutwhatyousaidandneed 53 togetoverhurtfeelingsorangerortoregaintrust．Doyourbestwiththepartthat’suptoyou．Therestisuptothem．
Stopbeingangrywithyourself，too．Youcanlearnfromyour 54．Beingtooself-criticalcan’thelpyou．Moveforward．Focusyourenergiesontryingtomakethingsright 55 workingonyourgoodintentions!
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