Writealetterforthefollowingsituation.
Yourcustomerhaswrittentoyoutolodgeaclaimagainstashortweightof450kgsoybeans.Writeareplywhichincludes:(1)Anexplanation:thecasetobesenttoanothercustomerhasbeensentbymistake;(2)Meetingtheclaimbyenclosingacheckfor$284.