英语翻译
Inthepast,whenpeoplehadproblems,theywenttotheirfamiliesorfriendstogetadvice.Today,itispossibletogetadvicefromradioshows,TVprogramsandtelephonehotlines,too.Ahotlineisatelephonelinethatoffersadirectwayofgettingintouchwithadvisers.Mosthotlinesarecompletelyanonymous——callersdonothavetosaytheirnamesortelephonenumbers.Mosthotlinesareusuallyfree,too.Callersdonothavetopayfortheadviceorthephonecalls——evenifthecallsarelongdistance.Atsomehotlines,theadvisersarevolunteers.Otherhotlinespaytheiradvisersfortheirwork.Usuallytheadvisersareprofessionalswithyearsofeducationandexperience,butsometimes,theadvisershaveonlytakenashortclassbeforestartingtoworkonthehotline.Alltheadviserslistentopeopleandhelpthemsettletheirproblems.