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WheelChairAccessatAirports
Oneofthefrustrationswithairtravelistheneedtoflythroughmultipleairports,andeachstopgenerallyrequireseachtravelertochangetoadifferentairplane.Thiscanbeespeciallydifficultforpeoplewhoarenotabletoeasilywalktoadifferentflight'swaitingarea.Oneofthewaysthatanairlinecanmakethetransitioneasieristoprovideawheelchairandanescorttothosepeoplewhoaskforhelp.Itisgenerallyknownwellinadvancewhichpassengersrequirehelp,butitisnotuncommontoreceivenoticewhenapassengerfirstregistersattheairport.Inrareinstancesanairlinemaynotreceivenoticefromapassengeruntiljustpriortolanding.
Airlinesareunderconstantpressuretokeeptheircostsdown.Wheelchairswearoutandareexpensiveandrequiremaintenance.Thereisalsoacostformakingtheescortsavailable.Moreover,wheelchairsandtheirescortsmustbeconstantlymovedaroundtheairportsothattheyareavailabletopeoplewhentheirflightsland.Insomelargeairportsthetimerequiredtomoveacrosstheairportisconsiderable.Thewheelchairsmustbestoredsomewhere,butspaceisexpensiveandseverelylimitedinanairportterminal.Also,wheelchairsleftinhightrafficareasrepresentaliabilityriskaspeopletrytomovearoundthem.Finally,oneofthebiggestcostsisthecostofholdingaplaneifsomeonemustwaitforanescortandbecomeslatefortheirflight.Thelattercostisespeciallytroublingbecauseitcanaffecttheairline'saverageflightdelaywhichcanleadtofewerticketsalesaspotentialcustomersmaychoosetoavoidanairline.
EpsilonAirlineshasdecidedtoaskathirdpartytohelpthemobtainadetailedanalysisoftheissuesandcostsofkeepingandmaintainingwheelchairsandescortsavailableforpassengers.Theairlineneedstofindawaytoschedulethemovementofwheelchairsthroughouteachdayinacosteffectiveway.Theyalsoneedtofindanddefinethecostsforbudgetplanninginboththeshortandlongterm.
EpsilonAirlineshasaskedyourconsultantgrouptoputtogetherabidtohelpthemsolvetheirproblem.Yourbidshouldincludeanoverviewandanalysisofthesituationtohelpthemdecideifyoufullyunderstandtheirproblem.Theyrequireadetaileddescriptionofa